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Be one of the world leaders in IT service management.
help companies align their IT services to the needs of their customers and their organization
The ITIL® Foundation deals with the "what" and the "why" while ITIL® Practitioner allows the question of "how" to start adopting and adapting ITIL® within its organization..
What is ITIL? ITIL best practices now have their place in IT organizations. With ITIL: IT is aligned with the company's business lines, customer satisfaction is improved, costs are reduced in the long term, quality is continuously improved, and returns on investment are measurable.
Why get certified ITIL Foundation? The ITIL Foundation level proves to organizations in which the participant would like to participate his knowledge in the concrete application of the bases of ITIL Practices. This ITIL Foundation certification also opens the door to the ITIL Expert certification cycle. At the end of this training, participants take the ITIL Foundation certification exam